We maintain a simple, straightforward policy to protect both our Concierges and clients. Whenever you are at the wheel, you and your insurance are responsible. Whenever the client is at the wheel, the client is responsible. If anything happens to your vehicle due to the client, *please immediately contact us with photos* and do not speak to the client directly about payment — we will handle everything for you and coordinate with them directly.
What if something happens to my vehicle?
Clients are responsible for anything that happens while they're at the wheel.
Written by Fiona
Updated over a week ago
Updated over a week ago