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Customer Resources
Are you looking for help with our services?
27 articles in this collection
Written by
Ryder
and
Fiona
Do you have Covid-19 related resources?
Yes, we have many important resources. Here's a list of them:
Written by
Fiona
Updated over a week ago
General FAQs
Where is Skip available?
We've helped over a quarter of a million people in over 30 states
Written by
Fiona
Updated over a week ago
I'm a non-US citizen. What should I bring to apply for a Driver's License?
What to take note of
Written by
Fiona
Updated over a week ago
What do I need to get a REAL ID or Driver's License?
For US citizens: documents needed for a REAL ID or Driver's License
Written by
Fiona
Updated over a week ago
Express DMV Appointment Service
How does Skip Express DMV Appointment service work?
Don't wait months! Get an appointment within 2-4 weeks
Written by
Fiona
Updated over a week ago
How do I check the status of my DMV Express Appointment?
Written by
Fiona
Updated over a week ago
Road Test Concierge Service
What is the Road Test Concierge service?
What's included in Skip's car and driver road test service?
Written by
Fiona
Updated over a week ago
What if the distance from my pick-up address going to the DMV office is more than 30 minutes?
Written by
Fiona
Updated over a week ago
Where do you offer your Road Test Concierge service?
In which states is our Road Test Concierge service available?
Written by
Fiona
Updated over a week ago
What kind of car will be used?
Road Test Concierge cars will be easy-to-drive, automatic vehicles that fulfill road test requirements
Written by
Fiona
Updated over a week ago
Do I already need to have a road test appointment?
If you don't have an appointment, we can book one for you.
Written by
Fiona
Updated over a week ago
Will I have time to warm up before my road test?
Written by
Fiona
Updated over a week ago
Can I add extra time with the driver?
Can I add extra warm-up or practice time with the road test concierge?
Written by
Fiona
Updated over a week ago
What if I just need a licensed driver?
Have your own car already?
Written by
Fiona
Updated over a week ago
How do I cancel or reschedule a booked Road Test Concierge Service?
Steps and information regarding canceling or rescheduling a booked Road Test Concierge service
Written by
Fiona
Updated over a week ago
How do I check the status of my Road Test Concierge service?
Written by
Fiona
Updated over a week ago
What happens in the event I cause damage to the car?
Vehicle damages
Written by
Fiona
Updated over a week ago
Line Concierge Service
What is the Line Concierge service?
All about our Line Waiting concierge service
Written by
Fiona
Updated over a week ago
Can I use the Line Concierge Service to walk-in for my road test appointment?
Written by
Fiona
Updated over a week ago
Can I set an appointment at any time of the day using the Line Concierge Service?
Written by
Fiona
Updated over a week ago
How do I cancel or reschedule a booked Line Concierge Service?
If you need to cancel or reschedule your scheduled Line Waiting Concierge service.
Written by
Fiona
Updated over a week ago
Passport Concierge Service
How do I check the status of my Passport Concierge renewal service?
I booked the passport concierge service
Written by
Fiona
Updated over a week ago
How does the Passport Concierge renewal service work?
Written by
Fiona
Updated over a week ago
Skip Membership
I have questions about the Skip membership?
Written by
Fiona
Updated over a week ago
Small Business Services
How do I get a PPP loan?
Answers to the most commonly asked PPP and SBA questions
Written by
Ryder
Updated over a week ago
How do I apply for an EIDL loan or grant?
Answers to most common EIDL questions
Written by
Ryder
Updated over a week ago
How do I apply for EIDL Grants from the SBA?
Answers to Most Commonly Asked Questions
Written by
Ryder
Updated over a week ago